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Forrester Vision Report: The evolution of modern business applications

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Business apps must evolve to win with AI
Intelligent, composable, cloud-native, and ecosystem-driven

This Forrester report explores the key trends shaping business applications in the AI era and offers practical guidance for tech leaders to rethink strategy and investment.

Business apps face a challenging era of reinvention in the shadow of AI

10.4%
Market growth

Software will be the fastest growing tech category between 2024 and 2029, with a CAGR of 10.4%.



Agentic AI
for core user functions

AI agents will act autonomously in role-based tier 1 tasks, such as tier 1 customer service or sales development.

Buy/Build
Or customize

AppGen platforms that integrate AI-assisted development with low-code are poised to transform this landscape.

Strategic recommendations for decision-makers

Composable

Composable

Business apps are already being deconstructed and support open and composable architectures that allow companies to deploy the capabilities they require.

Cloud-native

Cloud-native

Modern business apps are developed in the cloud, fostering extreme scalability, deployment ease, and seamless upgrades with no downtime.

Ecosystem-driven

Ecosystem-driven

Forward-thinking firms even embrace co-opetitive partnerships, creating vibrant, collaborative ecosystems that foster innovation and speed up customer value.

AI-infused

AI-infused

Integrate intelligent copilots, autonomous workflow capabilities, and adaptive AI agents that continuously learn and improve.

Unlock your inside edge with Forrester’s actionable recommendations for business app evolution. Unlock Your Inside EdgeTM