Everything begins with trust

Trust fuels our purpose, frames our promise
and focuses our mission

Integrity

Serving our customers and communities with integrity is a core Kyndryl value. We are committed to acting with the highest ethical standards always.

Kyndryl Code of Conduct

Sets the standard to which we hold ourselves accountable. It is our guide to doing business the right way.

Accreditations and certifications

View Kyndryl’s corporate, business unit and industry certifications.

Enterprise Business Continuity Management

Kyndryl’s Business Continuity Management framework follows industry best practices and ISO 22301.

Our Values

We have forged our culture through the lens of six key principles that we practice every day. We call it The Kyndryl Way.

Corporate citizenship

Our corporate citizenship and ESG strategy drive our mission to be a purpose-driven company.

Kinship at Kyndryl

We strive to create a culture of trust, respect, and inclusion in every aspect of our business.

Responsible AI

Kyndryl’s deep data expertise, customer-first, vendor-neutral approach and robust AI governance processes contribute to Kyndryl's reputation as a trusted AI partner.

Kyndryl AI Baseline

Outlines the principles, practices and processes we rely on at Kyndryl to responsibly deploy and maintain AI systems.

Responsible AI at Kyndryl

Describes the safeguards and processes that Kyndryl fosters to ensure responsible use of AI internally and with our customers.

Kyndryl Agentic AI Framework

Enables enterprises to adopt, deploy and scale agentic AI-powered solutions with speed and confidence.

Kyndryl Services

Co-create AI with Kyndryl

Lead with confidence and empower your people with trusted, human-centric AI.

Kyndryl Services

Responsible AI services

Empower innovation with AI integrity for a smarter, safer future.

Privacy

At Kyndryl, we value your privacy and believe that faithful stewardship of customer data is paramount.

Kyndryl Privacy Baseline

Outlines our privacy principles and sets the high standards we hold ourselves to when processing personal data.

Privacy statement

Describes how Kyndryl collects, uses and shares your data.

Additional rights

Information about additional rights subject to applicable law and when they apply.

Kyndryl Data Privacy Framework Policy

Kyndryl complies with the EU-U.S. Data Privacy Framework and the Swiss-U.S. Data Privacy Framework.

Data Privacy terms

Provides access to Kyndryl’s contractual documents referenced in our customer agreements.

Standard Contractual Clauses

Subprocessors

Governmental requests for customer data

CLOUD Act requests

Kyndryl Services

Data risk and protection

Simplify data risk management and strengthen compliance.

Cybersecurity

Cybersecurity is fundamental to Kyndryl’s mission. As threats grow more advanced, we continuously evolve our security strategy to anticipate, detect, mitigate, recover, and restore operations, ensuring minimal impact to business continuity.

Kyndryl IT Security Management Program

Policies, practices and controls designed to mitigate the risk of loss and misuse of Kyndryl critical information.

Data Security and Privacy Principles (DSP)

Describes the security and privacy measures that apply to Kyndryl services, per contractual requirements.

Kyndryl Services

Cyber resilience

Navigate cyber risks with confidence.