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Technology, Media and Telecommunications
Overview
Kyndryl is helping customers achieve their transformation objectives. Kyndryl powers the world’s most vital systems using our extensive experience and collaborations with Microsoft, AWS, Google Cloud, Athonet, Cisco, Intel, Oracle, and Nvidia and others. We partner with you to modernize your enterprise, transforming their networks, and significantly improving their customer experience.
Personalize live customer experiences
GenAI helps improve individual customer experiences and sales efficiency.
Unlock faster value
Leverage enhanced content delivery and secured data transmission to accelerate adoption and reduce time-to-market at every stage of the lifecycle.
Drive transformative change
Achieve your transformation, growth, and security goals and improve your customer, employee, and business experiences.
Technology, Media and Telecommunications
Innovation that powers engagement
Deliver experiences that drive engagement
and success in an always-on world
Technology, Media and Telecommunications<
Create personalized experiences
Leverage data analytics and actionable insights to stay ahead
Travel and transportation companies require technology innovation to outmaneuver today’s evolving landscape and to help establish a foundation for their sustained growth. The evolution they must undertake demands the support of a technology and services partner with the scale, depth, and industry expertise to help them adapt and thrive in the new normal.
Travel and Transportation<
Restore traveler trust and prepare for future threats
A leading car rental company wanted to stabilize production systems, realize performance gains, and migrate applications to a cloud environment without breaking existing interactions with other on-premises applications.
Healthcare
Differentiate to enhance competitiveness
A major US passenger and cargo airline wanted to make their customers’ travel experience frictionless by eliminating bottlenecks and delivering a vastly simplified customer experience.
Healthcare
Reduce fixed costs and drive operational efficiency
A large North American freight railroad needed to optimize its physical asset management system to minimize failures and ensure safety and reliability.
03 things
to know
01
100%
100% of airlines have already launched or will launch major cybersecurity programs by 2024.
Source: McKinsey
02
70%
IDC predicts that by 2025, 70% of organizations with integrated planning and execution will achieve improved operational efficiencies leading to distinctive business benefit of improved ESG and financial performance.
03
71%
71% of large enterprises across all industries say they prioritize technology and 5G suppliers with ecosystem relationships.

industry experts

Our experts, your challenges
Read the Q&A with Kyndryl communications and media expert, Gretchen Tinnerman

QWhat are the most important challenges that the Technology, Media and Telecommunications sector are facing today?

AFueled by digital modernization and consumption, consumer preferences are rapidly changing. Consolidating data and operations - utilizing new ways of working with data by enabling AI to predict insights and improve operational efficiencies.

QHow can Technology, Media and Telecommunications companies use technology to increase efficiency and time-to-market?

ALeverage improved data insights that help tailor content to specific audiences. Leverage automation! Automating repetitive tasks helps reduce manual efforts and speed up processes.

QWhat role does AI play in transforming customer experience in the Technology, Media and Telecommunications sector?

AAI allows for more tailored content delivery for the audience, bringing a more personalized experience to the consumer and enhancing engagement and satisfaction. Content recommendations – AI suggests more personalized content on streaming platforms, news websites, social media, etc. This keeps users engaged and encourages longer sessions and consumption.
See more
Gretchen Tinnerman
Vice President,
TMT Industry
Kyndryl
Gretchen Tinnerman
Vice President,
TMT Industry
Kyndryl
Perspectives on Progress
Go deeper with our TMT industry resources
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