Data and AI
Kyndryl named Leader in 2025 ISG Provider Lens global Insurance Services report for agentic AI and generative AI
Press release
Dec 16, 2025
CUSTOMER STORIES
Together, SAESL and Kyndryl built a future‑ready infrastructure that improves experience, reduces risk, and fuels growth
New customer innovation on the horizon
Discover how customers across industries are driving progress with Kyndryl—turning complex challenges into measurable results.
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Dow reduces IT incidents by 93%
See how Dow reduced major IT incidents by 93% with Kyndryl Bridge
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Showing 95 results
Unlocking the future of home healthcare with cloud and AI
Together, Care Safety Innovations and Kyndryl and co-developed the Vita Care Companion (VCC), an AI-powered mobile assistant that redefines how home care is delivered, documented, and experienced.
Orchestrating IT modernization to drive business agility and innovation
Alpitour client's digital transformation journey with Kyndryl
Enhancing student experience with co-created AI Assistant
UCLA and Kyndryl co-created a GenAI virtual assistant to help graduate students from onboarding to post-graduation.
City of Stockton
Together, the City of Stockton and Kyndryl provided citizens with visibility into estimated pothole repair times through the City’s first public AI tool, leveraging its Open Data Portal and delivering a user-friendly dashboard.
Carrefour France
Carrefour and Kyndryl actively collaborate to optimize operations and innovate customer experience
Mazda Motor Corporation
Together, Kyndryl and Mazda modernized its infrastructure by enhancing business resilience to swiftly recover data in the event of unforeseen outages, improving integration with customer and internal systems and overhauling the existing virtualization infrastructure for more stable and responsive operations.
Data-driven monitoring to address the complexity and dependency in human-based IT operations
Shikoku Electric Power improved IT reliability and efficiency with data-driven monitoring, collaborating with Kyndryl and STNet to address operational complexity and reduce workforce burdens.
Boosting team productivity by proactively healing devices
The oil and gas producer keeps employees productive with proactive healing of IT issues.
monjasa-transformation
Monjasa and Kyndryl established a Microsoft Center of Excellence to govern the lifecycle of Power Platform applications.
Using AI-powered training tools to deliver excellent customer service
Frasers Hospitality Enhances Customer service with AI
How do you enable transformative double-digit growth and triple-digit hiring targets at scale…
Zumtobel
Kyndryl partnered with Zumtobel Group, a leading international provider of high-quality lighting solutions, to enhance their digital infrastructure and streamline their business processes. The collaboration focused on migrating Zumtobel's SAP operations from their existing data center in Dornbirn to Kyndryl's data centers in Vienna, Austria. This migration included upgrading core business applications to SAP S/4HANA, which improved data management and analytics, providing better insights and decision-making capabilities.
Zumtobel
Kyndryl partnered with Zumtobel Group, a leading international provider of high-quality lighting solutions, to enhance their digital infrastructure and streamline their business processes. The collaboration focused on migrating Zumtobel's SAP operations from their existing data center in Dornbirn to Kyndryl's data centers in Vienna, Austria. This migration included upgrading core business applications to SAP S/4HANA, which improved data management and analytics, providing better insights and decision-making capabilities.
Transforming digital workplace to increase customer trust
Belfius and Kyndryl modernized their corporate device program that enable employees to collaborate across departments as they work anywhere, anytime to deliver excellent experiences to customers who use in person services as well as self-service banking applications.
Modernising IT service management through a seamless cloud migration
A logistics solutions provider
A leading logistics solutions provider partnered with Kyndryl to elevate customer satisfaction with a Generative AI application prototype on Google Cloud.
SBS Ricoh Logistics
Arab National Bank (anb)
Enhancing customer service and reducing waste with dynamic in-store pricing
Chain IQ Group AG
Dow
Together, Dow and Kyndryl implemented a new Dow device ownership program to give team members control over the tools they need to excel in the roles, and a Digital Experience Management (DEM) solution that enables the IT team to identify and remediate issues common to device types across all worldwide regions quickly and proactively.
Unifying digital experiences and ongoing innovation in citizen services
A leading global travel retailer
A leading multi-brand retailer of food and beverage, and goods in malls and transport hubs such as airports, train stations and bus stations.
A global medical technology company
The medical technology company and Kyndryl designed a comprehensive and automated workflow orchestration solution to reduce the time to onboard and offboard employees across 23 applications.
Driving customer satisfaction with a shift to public cloud
A leading automotive manufacturer's move to public cloud improved systems availability, observability and customer satisfaction.
Macquarie University
Macquarie University partnered with Kyndryl to modernize its IT by migrating to an AWS cloud platform, decommissioning workloads, improving disaster recovery capabilities, and creating self-service management tools.
ESH Médias Group
ESH Médias consulted with Kyndryl to harden their security posture and increase resiliency across a hybrid IT estate.
Modernize FoP, Application & Infrastructure Modernization
Carrefour Belgium
Working with Kyndryl experts, Carrefour migrated from an end-of-life data center to a cloud environment, unifying customer experience across hundreds of stores in the process.
Customer Reference Program
Through Kyndryl's Customer Reference Program, we will collaborate closely to spotlight you and your organization, enhance the visibility of your cutting-edge initiatives, and celebrate your success.
interactive
Kantar
Together, Kantar and Kyndryl created a new IT program, including a cloud-first architecture, a helpdesk servicing 26,000 in many languages, and an engineering-centered culture.
SimCorp
Manage migration risks to ensure smooth operations for your customers - a Kyndryl customer story told by Richard Laugesen, Head of Strategic Vendor Management, SimCorp
Securitas
When every second counts in protecting people and assets upgraded networking systems and modernized datacenters ensure real-time security insights, alerts and actions.
Bord Gáis Energy
Together, Bord Gáis and Kyndryl, by transforming business-as-usual IT work with cloud resources, Kyndryl Bridge for highly granular visibility, and AI-driven automation, refocused IT team efforts on projects that directly advance business goals.
Ausgrid
Cloud assessment uncovers significant cost savings and greater financial visibility for Ausgrid.
Chevron Phillips Chemical Company LP
Together, CPChem and Kyndryl designed and implemented private LTE/5G networks across eight plants to boost communication capabilities.
Bord Gáis Energy Modernization, a Kyndryl customer story
Together, Bord Gáis and Kyndryl, by transforming business-as-usual IT work with cloud resources, Kyndryl Bridge for highly granular visibility, and AI-driven automation, refocused IT team efforts on projects that directly advance business goals.
Powering Deutsche Bank Progress | Kyndryl
Modernizing IT for better public transportation
Explore how a large state government agency in charge of high-availability transportation services worked with Kyndryl to modernize IT without interrupting the public transportation services citizens depend on every day.
MHIRJ
MHIRJ and Kyndryl worked to implement a multicloud strategy to support current company operations and longer-term business objectives.
Breathing new life into server and storage infrastructure around the world
Case study about breathing new life into outdated IT and infrastructure storage for a global infrastructure consulting company.
Arizona Motor Vehicle Division (AZ MVD)
Arizona Department of Transportation dramatically reduces average time of customer visits to Motor Vehicle Division offices with self-service options on a fast network connecting to cloud-based systems.
Grupo Romero
Excellia - Grupo Romero, a multi-industry conglomerate, wanted to decentralize their SAP solution to provide greater flexibility for their individual businesses to grow independently.
Dow
Together, Dow and Kyndryl are driving digital into the heart of plant maintenance for safety, agility, and reliability.
Dow | Kyndryl
Bord Gáis Energy
As Bord Gáis Energy and its customers navigate their way to a lower carbon future, new digital services are the key to business growth.
Schneider Electric
Schneider Electric is migrating to Amazon Web Services (AWS) to support their IT modernization effort.
Carrefour Belgium
Kyndryl partnered with Carrefour Belgium to migrate their core systems to hybrid cloud, completing the work in record time with zero downtime.
Raj Petro
Raj Petro customer story: Manufacturer moves in lockstep with new partner to drive global growth
Empresas Hites S.A.
A managed services provider for the financial industry
A German managed services provider for the financial industry expands portfolio with cloud offerings
RSA Insurance
Kyndryl helped RSA Insurance modernize and transform with unique hybrid solutions.
Japan Airlines Co.
Japan Airlines and its core IT subsidiary, JAL INFOTEC, engaged Kyndryl to build a hybrid cloud infrastructure on IBM Cloud®.
Compass Group Spain
Deep knowledge, plus expertise with both cloud migrations and AWS operations, makes Kyndryl a trusted partner in Compass Group Spain’s digital transformation.
Post and Parcel Delivery Company
This large post and parcel delivery company needed to reduce the complexity of managing multiple hyperscale cloud deployments.
Pharmaceutical Supplies Manufacturer
To deliver more consistently predictable operational expenses, this pharmaceutical supplies manufacturer decided to shift from updating hardware and software on premises to running SAP applications on a cloud platform.
Mondi Group
SimCorp
SimCorp and Kyndryl evolved a critical fintech application, SimCorp Dimension, from a product to a cloud-based service capable of supporting investment firms all over the world.
Performance iN Lighting
To capitalize on global growth opportunities, Performance iN Lighting is working with Kyndryl to move its mission-critical solutions to SAP Applications Management on IBM Cloud.
Mitsubishi
Mitsubishi worked with Kyndryl to migrate its SAP® infrastructure to IBM Cloud™. Now, the organization’s infrastructure scales automatically, seamlessly handling natural fluctuations in automotive sales volume.
LOTTECARD
LOTTECARD, a Korean credit card company headquartered in Seoul, adopted a container-based cloud strategy to migrate and manage its financial systems.
Fuji Television Network
Revamped network optimizes IT support for changing work styles and cloud adoption.
Dilip Buildcon Limited
With applications for business intelligence, finance and controlling, human resources, material management and more, a SAP S/4HANA solution enables Dilip Buildcon to manage its business processes from end-to-end on a single, best-of-breed platform.
City Furniture
By migrating to IBM Cloud, City Furniture ensured that business-critical computer operations and essential customer data would be protected against hurricane-related disruptions.
Broadridge Financial - Customer Stories | Kyndryl
With Kyndryl as its partner, Broadridge migrated to the cloud to improve resiliency and management of its systems, as well as the ability to scale around that resiliency.
Blue NAP Americas
New cloud infrastructure becomes top revenue driver for Tier IV data center.
Bank of Ayudhya Public Company Ltd (Krungsri)
Krungsri wanted to transform its infrastructure to achieve its goal of becoming one of the most innovative financial institutions in Thailand.